Terms of service

Last Updated: September 9, 2026

Welcome to NOURALUME.

These Terms & Conditions govern your access to and use of the NOURALUME website and your purchase and use of products offered by NOURALUME, LLC.

By accessing our website, placing an order, or purchasing our products, you agree to these Terms & Conditions.

Products & Product Information

NOURALUME makes reasonable efforts to accurately display and describe our products, including ingredients, sizes, packaging, photographs, and other product information.

Actual product appearance, packaging, color, or other characteristics may vary slightly from images displayed online.

Product formulations, packaging, availability, and other details may occasionally be updated or changed.

Always review the ingredient list on the product packaging before use, particularly if you have known allergies or sensitivities.

Cosmetic Use

NOURALUME skincare products are cosmetic products intended for external use unless expressly stated otherwise.

Information provided through our website, product descriptions, social media accounts, emails, educational materials, or other communications is provided for general informational purposes only.

Our products and content are not intended to diagnose, treat, cure, or prevent any disease or medical condition, and information provided by NOURALUME should not be considered medical advice or a substitute for advice from a qualified healthcare professional.

Individual Results

Every person's skin is different.

Individual results may vary based on factors including skin type, skincare routine, environment, frequency of use, and individual sensitivities.

NOURALUME does not guarantee specific skincare results.

Allergies & Sensitivities

Customers are responsible for reviewing product ingredient lists before use.

We recommend patch testing new skincare products, particularly if you have sensitive or reactive skin or known allergies.

Discontinue use if significant irritation or an adverse reaction occurs.

If you have a known allergy, medical skin condition, are pregnant or nursing, take medication that may affect your skin, or have concerns regarding whether a product is appropriate for you, consult an appropriate healthcare professional before use.

Orders

All orders are subject to availability and acceptance.

NOURALUME reserves the right to refuse, limit, or cancel an order when reasonably necessary, including in cases involving:

  • Suspected fraud
  • Unauthorized resale
  • Inventory errors
  • Pricing errors
  • Payment issues
  • Misuse of promotional offers

If NOURALUME cancels an order after payment has been collected, the applicable amount will be refunded.

Pricing & Payment

All prices are listed in U.S. dollars unless otherwise stated.

Prices, promotions, discounts, product availability, and offers may change without prior notice.

Applicable taxes and shipping charges will be displayed during checkout.

Promotions & Discount Codes

Promotional codes and discounts are subject to the terms provided with each promotion.

Unless otherwise stated, promotional offers:

  • Cannot be combined with other offers
  • Have no cash value
  • Cannot be applied retroactively to previous purchases
  • May be modified or discontinued where permitted by law

Shipping

Orders are shipped according to our Shipping Policy.

Delivery dates are estimates unless expressly stated otherwise.

NOURALUME currently ships within the United States only.

Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy, including our 30-Day Skin Compatibility Guarantee.

Customers should review the Return & Refund Policy before purchasing.

Intellectual Property

The NOURALUME name, logos, branding, product names, photographs, graphics, written content, website content, packaging designs, and other original materials displayed through NOURALUME are owned by or licensed to NOURALUME, LLC unless otherwise stated.

Such materials may not be copied, reproduced, modified, distributed, republished, or commercially exploited without prior written permission except as permitted by applicable law.

Website Use

You agree not to use our website:

  • For unlawful or fraudulent purposes
  • To interfere with the operation or security of the website
  • To attempt unauthorized access to our systems or accounts
  • To transmit malicious software or code
  • To infringe upon the rights of NOURALUME or others

Third-Party Services & Links

Our website may contain links to or utilize services provided by third parties, including payment processors, shipping providers, and technology platforms.

NOURALUME is not responsible for the independent content, policies, availability, or practices of third-party websites or services.

Limitation of Liability

To the fullest extent permitted by applicable law, NOURALUME, LLC will not be liable for indirect, incidental, special, or consequential damages arising from use of our website or products.

Nothing in these Terms is intended to exclude or limit any consumer rights or remedies that cannot legally be excluded or limited.

Changes to These Terms

We may update these Terms & Conditions periodically to reflect changes to our business, website, products, practices, or applicable requirements.

The updated version will be posted on our website with a revised “Last Updated” date.

Governing Law

These Terms & Conditions are governed by applicable laws of the State of Florida and the United States, without regard to conflict-of-law principles, except where applicable consumer law provides otherwise.

Contact Us

Questions regarding these Terms & Conditions may be directed to:

NOURALUME, LLC
Customer Care: info@nouralume.com